Pokémon Mug - Logo & Pikachu

We offer a variety of secure payment methods to make your shopping experience as convenient as possible:

💳 Credit / Debit Cards: Visa, Mastercard, Maestro, EC.
📱 Digital Wallets: Apple Pay, Google Pay, PayPal.
💛 Twint: Switzerland’s most popular payment method.
🏦 Digital Banking: PostFinance Pay, PostFinance E-Finance.
🧾 Invoice Payment (PowerPay): Pay later, conveniently after receiving your order.
💶 Bank Transfer: Directly to our bank account (details provided at checkout).
💵 Cash Payment: Available for local pickup.

🔒 All transactions are SSL-encrypted to keep your data safe. We do not store any bank information on our website. All payments are processed securely through authorized providers.

❓ Any questions? Our customer service is happy to assist you!

Transparency and trust are our top priorities. Thousands of happy customers have already placed their trust in SparkLeaf TCG – and rated us with top scores!

💬 10+ Trustpilot Reviews ⭐⭐⭐⭐
Rely on verified feedback from real customers:
👉 Visit our Trustpilot page

🔍 50+ Google Reviews ⭐⭐⭐⭐⭐
See what others are saying about their experience with us:
👉 View our Google reviews

🔐 Secure & Verified ⭐⭐⭐⭐⭐
Our shop is also rated with 100 points by ScamAdvisor:
👉 Check our ScamAdvisor TrustScore

At SparkLeaf TCG, you're in safe hands – see for yourself!

We want your order to arrive quickly and reliably – your satisfaction is our top priority.

🚚 Shipping Times:
Orders are usually dispatched within 24 hours of receiving payment.

• A-Post: Orders placed before 3:00 PM usually arrive the next business day
  Note: Deliveries may occasionally take 1 extra day.
• B-Post: Delivery in approx. 2 business days
  Note: Deliveries may occasionally take 1 extra day.

🔁 Returns & Refunds:

• Return within 30 days (unused, in original packaging)
• Refund within 14 days after receipt and inspection
• No refunds for paid pre-orders with highly fluctuating market value (especially Japanese or English items)
• In case of cancellation without valid reason (e.g. no defect, no legal violation), non-refundable payment fees will be deducted (e.g. Twint, PayPal, Invoice, PostFinance, credit card)

❓ Our customer service team is happy to help with any questions.
🔍 See our full shipping & return policy for more details.